Introducing QPharmaRx, the next generation of Direct to Practitioner online ordering. Click Here for more information.

TITANIUM PLATFORM

Sample Program

Hand-carry, direct-to-practitioner, direct-to-representative, hybrid, remote sampling and more

Distribution Management

Full-service and nationally available warehousing, fulfillment, distribution, and logistics services

Compliance Program

Spend transparency, practitioner license validation, representative licensing, and distribution licensing.

KOL & Targeting

Key opinion leader identification, sentiment analysis, and dynamically generated HCP targets

Digital Solutions

Hosted web portals, e-signature capture, and alternative e-commerce digital channel capabilities

Learning Programs

Online & asynchronous enterprise training

CUSTOMER SUPPORT

Achieving Business Excellence Through Dedicated Support

At QPharma, we understand that exceptional customer support is essential for maintaining strong relationships with your clients and ensuring the success of your business. We’re here for you every step of the way.

Driving Success Through Exceptional Customer Care

Staffed Call Center

Our dedicated call center team is trained to provide prompt and professional assistance to your customers. Whether they have questions about your products, need technical support, or require assistance with orders, our team is ready to help.

Technology Helpdesk

Leverage our technology helpdesk services to support your clients with any software or technology-related issues they may encounter. Our knowledgeable support staff can troubleshoot problems, provide guidance on using your software, and ensure that your clients have a positive experience.

Customer Service Center

Our customer service center serves as a centralized hub for addressing customer inquiries, resolving issues, and providing ongoing support. From handling product returns to addressing billing inquiries, we’re committed to delivering exceptional service at every touchpoint.

Why Life Sciences Companies Trust QPharma

Expertise

Our team brings years of experience in customer support across various industries, allowing us to provide high-quality assistance tailored to your specific needs.

Reliability

You can count on QPharma to deliver reliable and consistent customer support services, helping you build trust and loyalty with your clients.

Scalability

Whether you're a small startup or a large enterprise, our customer support services can scale to accommodate your growing business needs.

Integration

We leverage advanced technology and tools to streamline our support processes and ensure efficient resolution of customer inquiries.

What Our Clients Have To Say About Us

Always on your side

We’re here to support your business every step of the way. Contact us today to learn more about how we can help you deliver exceptional customer support and drive satisfaction and loyalty among your clients.

    TITANIUM PLATFORM

    Sample Management

    Hand-carry, direct-to-practitioner, direct-to-representative, hybrid, remote sampling and more

    Distribution Management

    Full-service and nationally available warehousing, fulfillment, distribution, distribution licensing, and logistics services

    Compliance Program

    Spend transparency, practitioner license validation, and representative licensing

    KOL & HCP Targeting

    Key opinion leader identification, sentiment analysis, and dynamically generated HCP targets

    Digital Solutions

    Hosted web portals, e-signature capture, and alternative e-commerce digital channel capabilities

    Training Solutions

    Online & continuing education enterprise training

    INDUSTRIES SERVED