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TITANIUM PLATFORM

Sample Program

Hand-carry, direct-to-practitioner, direct-to-representative, hybrid, remote sampling and more

Distribution Management

Full-service and nationally available warehousing, fulfillment, distribution, and logistics services

Compliance Program

Spend transparency, practitioner license validation, representative licensing, and distribution licensing.

KOL & Targeting

Key opinion leader identification, sentiment analysis, and dynamically generated HCP targets

Digital Solutions

Hosted web portals, e-signature capture, and alternative e-commerce digital channel capabilities

Learning Programs

Online & asynchronous enterprise training

CASE STUDY

Optimizing Representative Hand Carry Compliance, and Efficiency

Enhanced Representative Hand Carry Program Compliance

The Background

A mid-sized pharmaceutical manufacturer with a diverse product portfolio faced challenges with PDMA compliance, and the efficiency of their representative hand carry program. Since the hand carry program’s inception, changes in staffing, and vendors had occurred, prompting the client to recognize the need for a thorough review of its documentation and processes. Additionally, the client sought to incorporate industry best practices to enhance the program’s efficiency, and cost-effectiveness.

The Challenge

      • Program Evaluation: The client’s longstanding program required a thorough review, with established internal policies, and procedures needing actual process audits to ensure effectiveness.

      • High Volume of FDA Reportable Events: The client experienced a high volume of significant losses during the sample reconciliation process. A need for a more structured reconciliation process was identified.

    Let’s Discuss
    Your Challenge

    The Story

    This manufacturer needed a more robust and strategic approach to ensure compliance of their representative hand-carry program.

    QPharma’s Solution

        • Expertise Deployment: QPharma leverages its recognized industry leadership in sampling compliance, and representative hand carry programs, employing subject matter experts to guide the project.

        • Program Implementation: Initiated with a kick-off meeting to define scope and timelines, followed by thorough documentation collection, stakeholder interviews, and weekly status updates to ensure alignment, and address emerging issues.

        • Proactive Monitoring and Field Support: A daily review of transactional activities was conducted, identifying potential discrepancies or variances that could negatively impact the sample reconciliation process. Field support was provided on best practices and error mitigation.

        • Sample Reconciliation Analysis and Support: An analysis of each significant loss is conducted, and mitigation support is provided. Client data is leveraged to assist in sample reconciliation.

      Titanium Results

      The client experienced a substantial reduction in significant losses and FDA reportable events. Transactional errors decreased and reportable events were identified proactively, resulting in fewer inventory discrepancies. The overall customer experience greatly improved.

      % of yearly FDA Reportable Events pre-QPharma implementation - 7.01%
      % of yearly FDA Reportable Events post-QPharma implementation - 0.26

      Table of Content

      4 Reasons
      Why People Choose QPharma

      It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

      Industry Leading Solutions

      Combining subject matter expertise with technical excellence, we offer comprehensive solutions tailored to meet the diverse needs of our clients.

      Unparalleled Compliance Expertise

      Our deep understanding of PDMA compliance and industry best practicesensures adherence and support in meeting regulatory requirements.

      Tailored to Your Needs

      Titanium is configurable and scalable, allowing customization to meet your specific business needs, whether you require standard, ad-hoc ,or custom reporting options.

      White Glove Customer Service

      We prioritize building solid partnerships with our clients, providingpersonalized and responsive support throughout our relationship.

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      We've got your back!

      TITANIUM PLATFORM

      Sample Management

      Hand-carry, direct-to-practitioner, direct-to-representative, hybrid, remote sampling and more

      Distribution Management

      Full-service and nationally available warehousing, fulfillment, distribution, distribution licensing, and logistics services

      Compliance Program

      Spend transparency, practitioner license validation, and representative licensing

      KOL & HCP Targeting

      Key opinion leader identification, sentiment analysis, and dynamically generated HCP targets

      Digital Solutions

      Hosted web portals, e-signature capture, and alternative e-commerce digital channel capabilities

      Training Solutions

      Online & continuing education enterprise training

      INDUSTRIES SERVED